FAQ

Got a question? Email us at support@gorillabarbell.com and we'll add it to the FAQ!

 

Where are you located?

We are based in Boston, MA and run the majority of our operations from here. We ship our products from MI.

My order arrived and it was damaged/ripped/stained/incorrect. What do I do?

In the event that your order arrives in anything less than 100% condition, please take pictures of the damage and send them back to us by emailing support@gorillabarbell.com. We encourage you to do this as soon as possible. After seeing evidence of damage, we will send you a replacement, completely free of charge.

Are these products from China? I've been scammed online before by cheap and ill-fitting clothing from China.

No! All of our products are made right here in the USA 🇺🇸. All designs on our website came straight from our own mind and we have copyrights to all of the images. There is a growing trend on the internet to sell overpriced Chinese goods, and we are 100% AGAINST that.

What material is your apparel made out of?

Please check individual product pages for details about the materials in the garments. Overall we sell 100% cotton products (t-shirts, tanks), 100% polyester (t-shirts), 50/50 (hoodies) and 60/40 (women's tanks). 

What's the difference between your T-Shirt styles?

We currently offer the following T-Shirt styles:
Basic Unisex Tee - Great for someone looking for a unique shirt. Made with standard cotton materials so that we can keep the price low for you.
Extra Comfort Tee - Made from the softest material we could get our hands on. These are super comfortable and perfect for someone willing to spend a bit more for guaranteed comfort.
Performance Tee - These are made with moisture-wicking material to keep you cool. Great for wearing in the gym if you find normal shirts to be too hot during workouts.

What is your exchange policy?

We allow all returns within 30 days for a full refund or exchange. Simply mail the product back to us, and upon receipt of the returned product we will issue you a new order or refund. Please do NOT send us items without notifying us first. Please email support@gorillabarbell.com to start the return process.

Do you sell tall tees?

We sell tall tees for special orders only. We sell them starting at $29.99 (cotton) and $33.99 (polyester). Please email us at support@gorillabarbell.com if you are interested in a tall tee. We require that you order a minimum of 2 tees if you want to place an order for tall tees.

I placed an order and want to change the size/color, can I?

Email us at support@gorillabarbell.com and we will do our best to modify your order. If your order is already in production we won't be able to change it. If you email us within 1 hour of placing your order, we guarantee you that we will change the order for you (even if that means sending you a second item in the event that we were late to respond!)

How do I read the size charts?

All products have a size chart listed on their page. The measurements on the size charts are measured in inches.